What is it with Call Centers?
What is it with Call Centers?  Are they really so busy that they can only refer you to another number or website?  Do they even serve a purpose, except maybe to frustrate and infuriate the consumer?
November 22nd Fundraiser to Bring Kiki Home
Patience is a virtue.  For Dawn and Shannan Eckstein of Mars Hill, truer words were never spoken.  Adoption has both emotional and bureaucratic challenges. When you're trying to adopt from Haiti you can multiply those challenges a few times...

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